When you sell a carpet or rug to a customer who is concerned about the environment, you can provide them with advice about how to look after their valuable investment in an environmentally-responsible way by advising them that there are ‘green’ carpet care products available, both to consumers and professional cleaners.
Carpet Care
We offer advice to consumers over the telephone, via email and on our website regarding general maintenance of their carpet and also a detailed guide in how to deal with spillages and stains.
Professional Cleaning
WoolSafe Service Providers are professional carpet and upholstery cleaning companies who are fully qualified to clean all types of carpet and interior textiles effectively.
These companies have been in business for a good number of years, have a proven track record and are fully insured. They have been trained in wool carpet cleaning, spot removal and protection. What's more, these Service Providers only use WoolSafe –or EnviroSeal-approved products, so you can be 100% confident in recommending them to your customers.
They offer some or all of the below services:
- antistatic treatments
- carpet cleaning
- carpet protection
- colour repairs
- carpet / installation repairs
- curtain cleaning
- deodorizing
- fire / smoke damage restoration
- flame retardant treatment
- insect / dust mite resist treatments
- leather cleaning
- oriental rug cleaning
- upholstery cleaning/protection
- water / flood damage restoration
Carpet Complaints
When something goes wrong and you or your customer needs help investigating the problem, WoolSafe Registered Inspectors are on hand across the UK and Ireland. These are totally independent, highly experienced professionals from different areas of the carpet industry. They are fully qualified to inspect and test any types of carpet; they provide an impartial service and prepare a comprehensive report detailing their analysis and conclusions.
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